Asking for a Refund in English Useful English for everyday use

Asking for a Refund in English Useful English for everyday use Im sure that most of you at least once bought something that was the wrong size or colour, it didnt fit properly or youve simply changed your mind. Sometimes, the service was not as you expected. What did you do? Did you have to take an item back to a shop? Here are some useful expressions for asking a refund in English.   Asking for a Refund in English When you purchase an item in a shop or contract someone for their services (engage someone to  do some work) you expect that everything will work out well and the product you buy will work and  the service you contract for will be delivered satisfactorily. However, it is not always like this.There  are legal definitions that cover your rights in relation to refunds so I am not trying to challenge  those rights (I do not dispute people’s rights to a legal refund). What I am covering are the different English words and phrases you may need to use when asking for a refund in English. We usually start off in a very pleasant mood hoping the request  (when we ask) for a refund will be  easy and simple. This first request is usually recommended to be polite (well mannered)Could I  please have a refund/full refund. In most situations such a request will be met with a favourable  response (agreed).If you feel that a polite simple request may be ignored you might either pleadfor  (ask with tears in your eyes) or beg for  (almost down on your knees) your refund. However,  when such requests are refused (denied) you may need to up the anti (become a little more  forceful).You can then demand (a little stronger than polite) a refund with words such asI want  my money refunded immediatelyIf this also fails then you may need to go legal (threaten to refer  the matter to your solicitor/lawyer). This usually gets a response as companies may not wish to get  involved in a legal battle which could ultimately end up in court  (in front of a judge).In this situation  someone may n eed to go as far as to send a solicitors letter where a solicitor (your legal representative) will write on your  behalf to the individual or company involved requesting an immediate refund or the matter will be  taken further (this could mean trying to get a court appearance to make a claim for the loss).  The easiest way to avoid all of this is: insist on a receipt when you purchase a product or service, ask  about their refund policy before handing over (making any payment) any money.Other ways you can request a refund in English: I feel you should, at the very least, refund the sum of €50 I paid for (strong) I insist that you refund my money at once (strong) I must insist on a full refund immediately (strong) Id like a refund I want to have my money backEnjoy your shopping  experience! Making Complaints in English How to complain about something in English:I want to complain about (starting a complaint)Id like to make a complaintSomething needs to be done about this (emphasising your discontent)Im sorry, its just not good enoughIm really not happy about this Im running out of patienceIts a disgraceThats just not acceptableI shall expect a reductionHow to reply to a complaint in English:I do understand why youre unhappy about this (sympathising with a complaint)Im very sorry to hear thatIm sorry to hear theres a problemIll see what I can do (agreeing to act)Ill do everything I can to sort this outIll sort it out immediatelyThats really beyond my control, Im afraid (declining to act)Theres really nothing I can do about itI must apologise